Call Outs

Call Outs


Step 1
  • We will send out an email alert to put you on notice up to 3 days in advance of a predicted weather event.  Due to the unpredictable nature of weather, if a weather event pulls in without notice, we may be forced into a last minute call out without any advanced notification. Notification for call outs will be sent through When I Work scheduling software and Voxer.
  • Pay attention to your email.  
  • If you are not able to work, you must click the link that is included in the first storm notification email.
Step 2
  • The night before a storm, you will be notified via When I Work. The notification will arrive via your mobile phone and email and include the projected time you are expected to start. Once you get the notification, you must go into the When I Work app and accept the shift.  Your acceptance of the shift is mandatory and will notify us that you are aware of the shift and ready to work.

    • Related Articles

    • What are the apps I need to download?

      Chronotek, our time tracking app. Voxer, our communications app. FieldWhiz and FieldWhiz Assistant, our event call out and work orders app. You can find the links to download here: https://www.xtremedashboard.com/

    • How do I know I am needed for an event?

      You will receive a message from your FieldWhiz Assistant app and also an automated phone call from 201-957-1150 up to 2-3 days in advance.

    • Communication Methods

      Prior To Event Email Vox During Event (NO TEXTING OF ANY KIND DURING A STORM) Voxer - Used for all basic communication. Do not use Voxer to hold a conversation.  It is a simple way to communicate with your snow commander as well as snow dispatch and ...

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