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Communication Rules
Speak clearly. Get right to the point. During a weather event time is precious. Do not use Voxer or CB as an outlet for entertainment. They are to be used for work purposes only. NO FOUL LANGUAGE OF ANY KIND OVER VOXER OR CB. Keep the volume up as ...
Communication Methods
Prior To Event Email Vox During Event (NO TEXTING OF ANY KIND DURING A STORM) Voxer - Used for all basic communication. Do not use Voxer to hold a conversation. It is a simple way to communicate with your snow commander as well as snow dispatch and ...
Dashboard - Storms
The Snow Operations Dashboard aka Team Dashboard is also a helpful tool during storms. Features in-depth account details including site pictures. Used as a go-to tool before reaching out to your snow commander or fellow team members. (Remember that ...
Xtreme Silver Package
Weather alerts emailed prior to each storm Access to live information via client portal Access to start and stop times via client portal Access to live GPS tracking via client portal Access to service schedule and invoices via client portal Clearing ...
Communication Chain
Following any communication from the office or Snow Commanders, you are expected to respond within a reasonable amount of time. Response rates should be 2 hours out of storm mode and within 15 minutes during storm mode. It is imperative that you ...